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For definitions of the columns in this report, refer to our <a href="https://help.salarispayroll.com/en/articles/12687961-payroll-glossary-and-calculations">Payroll Glossary</a>.

If you have questions or need assistance, please contact <a href="mailto:support@salarispayroll.com" rel="nofollow noopener noreferrer" target="_blank">Salaris Payroll Support</a>. We’re here to help.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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Support Channel	When to Use It	Examples of Questions
FAQ and Help Articles	For quick self service answers	How to find pay stubs or W2s. How to reset a password. How to update personal info. How to navigate the app. Common troubleshooting steps.
AI Agent Chat - Simon Bottom right corner of this screen 24/7	Quick, convenient, interactive help with common questions and troubleshooting	Finding the right feature or setting. Questions about running payroll or employee setup. Understanding common payroll processes. Finding relevant help articles.
Live Chat Bottom right corner of this screen M-F 7am-4pm PT / 10am-7pm ET	For real time guided help when articles and Simon are not enough	Trouble completing a task. Issues with account setup. Confusion about pay periods or time tracking. Need step by step help.
Phone Support +1(888) 465-1572 M-F 7am-4pm PT / 10am-7pm ET	For urgent, complex, or sensitive issues that need immediate attention	Missing or incorrect pay. Account lockouts that cannot be fixed online. Issues affecting multiple employees or locations. Time sensitive payroll concerns.
Email Support [email protected]	For non urgent questions that need detailed explanation or attachments	Requesting documentation. Reporting non urgent issues. Submitting screenshots or files. Follow up questions that do not need immediate response.

Salaris Payroll Support

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