When employees or contractors are missing required information, issues appear in their profile. A red block means payroll cannot be processed until the issue is fixed. A yellow block means payroll can still run, but action is required to ensure payment accuracy.
Employee Payroll issues
When employees are added to Salaris, they can be in one of three statuses:
Status | Meaning | Payroll impact |
Blocked | Missing critical information | Employee cannot be paid until resolved |
Needs Attention | Missing non-critical information; payroll can still run | Employee can be paid, but issues may occur |
No issues | All required details are complete | Employee is fully ready to be paid |
Statuses are displayed on the Employees list under the Issues column.
Employee Blocked issues
Blocked issues prevent the employee from being paid. Payroll admins cannot include these employees in a payroll run.
Blocked issue type | Description |
Company-defined attributes missing | Required information defined by the company has not been provided |
No primary workplace assigned | A primary workplace is needed for tax calculations. Salaris sets this automatically in the background |
Withholdings missing | Required withholding information has not been entered |
Missing details | Employee start date, date of birth, or residence not set. Start date must be entered by the payroll admin; date of birth and residence can be entered by either the admin or the employee during onboarding |
Employee Needs Attention issues
Needs Attention issues do not stop payroll, but may affect the employee’s payment.
Needs Attention issue type | Description |
SSN not submitted or verified | SSN must be provided and validated by the employee; admins cannot add it |
Withholdings incomplete | Some withholding parameters are missing; defaults will be used, which may affect payment accuracy |
Payment method not selected | Employee has not chosen direct deposit, cash, or check. If not set, they must be paid manually by cash or check |
Company-defined attributes missing | Optional details set by the company are missing |
Unmapped employee | Employee not linked to a SocialSchedules/Workforce account. Payroll admins must either map the employee or mark them as standalone |
Why employee statuses matter
Blocked employees cannot be paid until the issue is resolved.
Needs Attention employees can be paid, but the payment may be delayed, incorrect, or require manual handling.
Contractor Payroll issues
On the Contractors list view, you will see an Issues column. If a contractor has any issues, an icon will appear in this column.
When viewing the contractor’s profile, warning blocks may also appear at the top of the page:
Block color | Meaning |
Red | Blocked issues |
Yellow | Needs Attention issues |
Red and Yellow | Contractor has both types of issues |
Contractor Blocked issues
Blocked issues prevent a contractor from being paid. Payroll cannot be processed until these issues are resolved.
Blocked issue | Description |
Contractor type not submitted | Contractor has not indicated if they are an individual or a business |
EIN not submitted | Business contractor has not provided their Federal EIN |
Contractor address not set | No address information has been entered |
Contractor start date not set | Start date has not been recorded |
Contractor payment method not set | No payment method selected |
Contractor bank account not added | No bank account created in the system |
Contractor bank account not verified | Bank account has been added but not verified |
Contractor Needs Attention issues
Needs Attention issues do not block payroll, but may cause payment delays or require manual payment.
Needs Attention issue | Description |
SSN or ITIN not submitted/validated | Individual contractor has not provided a valid SSN (Social Security Number) or ITIN (Individual Taxpayer Identification Number, for those not eligible for an SSN) |
Payment method not fully set up | Contractor has not completed one or more of the following: |
Why contractor statuses matter
Statuses help payroll admins quickly identify and resolve missing information before payroll is run. Blocked issues must always be fixed first. Needs Attention issues should be resolved as soon as possible to avoid payroll errors or delays.
Need help?
If you have questions or need assistance, please contact Salaris Payroll Support. We’re here to help.